Procedural Injustice: The Hidden Cost of Fraud Controls

Procedural Injustice: The Hidden Cost of Fraud Controls Procedural Injustice: The Hidden Cost of Fraud Controls Procedural Injustice: A little while ago, I did a podcast with Chris Ward for the CCMA | Contact Centre Management Association (You can find out more info or take a listen here). Part of our conversation was about the […]

Podcast: Harm without violence.

New Podcast: In episode one of SCAM: Financial Crime by Design, criminologist Dr Nicola Harding explores how fraud causes harm without violence, why financial crime is misunderstood, and how trust, behaviour, and system design shape modern scams.

Elf On A Shelf vs Transaction Monitoring

What the Elf on the Shelf reveals about financial crime deterrence, and how visible AML design / transaction monitoring can build trust, shape behaviour, and prevent financial crime.

Fraud Is Evolving Faster Than We’re Measuring It – But New Intelligence Helps Us Catch Up

The Global Fraud Index 2025 reveals how fraud is evolving into a systemic global risk, driven by misaligned policy, technology, and economic pressures. Drawing on the latest data, this article explores why rising fraud activity, AI-enabled identity crime, and uneven government intervention show that prevention is no longer just a technical challenge, but a question of how resilient our digital societies really are.

An Unexpected Secret Weapon for Fraud Leaders: A Criminologist on Call

Fraudsters rehearse their scripts for months. But your call centre agent might get 20 seconds. Customers replace stolen phones without telling their bank, while criminals quietly log in on the new device. And when new regulations arrive, everyone scrambles to comply – only to find fraud losses rising in unexpected ways. Unfortunately, these aren’t abstract problems. They’re real-world cracks in the system that I’ve seen again and again in my work with banks and fintechs, and vulnerability research. They’re also perfect examples of why having a criminologist inside your team can change the game. Let’s solve some of these problems together using criminological understanding and fraud prevention by design principles.

Let’s Talk About Fraud [Awareness Campaigns]

International Fraud Awareness Week (16–22 November) is a chance to rethink fraud prevention beyond firewalls and phishing tests – focusing on staff wellbeing, mobile security, and responsible AI use to close everyday vulnerability gaps and change real-world behaviour.